We're sorry to say that this BigPay feature is temporarily unavailable for BigPay Malaysia users until further notice. BigPay Singapore users may enjoy this feature as usual.
Hey BigPay fam,
We have great news for you! Cash pickup is now available with BigPay.
That means when you send money to the Philippines and Indonesia, your recipient can collect the money in cash from a physical location of their choice.
It's super handy for those who do not have a bank account!
You’ll love this if…
You’re a Malaysian employer sending money on behalf of a foreign worker
You’re a foreign worker sending money back home to your family
You’re a Malaysian employer sending money on behalf of your live-in helper
Here’s how it works:
Step 1 — Select International Transfer on your BigPay app
Step 2 — Enter the amount you’d like to transfer
Step 3 — Select the option with “Cash Pickup”
Step 4 — Enter the recipient’s details
Step 5 — Complete your transfer and share the details with the recipient! (Important — payout code, payout PIN)
How to collect the cash:
Philippines:
Send money to the Philippines within 15 minutes and collect it from any of our cash pickup partners:
BDO
M Lhuillier
Cebuana Lhuillier
LBC Express
SM Counters
Palawan Pawnshop
BPI
Metrobank
RD Cash Padala
The recipient must present their payout code, payout PIN, and one valid ID, listed here:
Passport (in case of foreign passport, must have English characters/translation and the holder must have a residence address in the Philippines)
Driver's Licence issued by Land Transportation Office (LTO)
Professional Regulations Commission (PRC) ID
National Bureau of Investigation (NBI) Clearance
Police Clearance with dry seal of PNP
Philippine Postal ID
Voter's ID
Barangay Certification with dry seal from the Barangay where it was issued
Government Service and Insurance System (GSIS) eCard
New Social Security System (SSS) ID
Senior Citizen ID
Overseas Workers Welfare Administration (OWWA) ID
Overseas Filipino Workers (OFW) ID
Seaman's Book
Alien Certificate of Registration (ACR)/Immigrant Certificate of Registration (ICR)
Government Office and GOCC ID (e.g. Armed Forces of the Philipppines (AFP), Home Development Mutual Fund (MDFM)
Integrated Bar of the Philippines (IBP) ID
Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
Department of Social Welfare and Development (DSWD) Certification
Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC.
For students who are not yet of voting age, a valid photo bearin school ID duly signed by the principal or head of school together with a Registration Form for the current semester/school year may be acceptable.
Indonesia:
Send money to Indonesia within 5 minutes and collect it from our cash pickup partner:
POS Indonesia / Wesel Pos
The recipient must present their payout code, payout PIN, and one valid ID, listed here:
KTP (kartu tanda penduduk) / Indonesia ID card
Passport
SIM (surat izin mengemudi)/ Driving license
Super convenient right? Try it out for yourself and send money home. 🥰
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I’m Sabrina, a versatile writer with 7+ years of experience and I’ve been published by household names such as Tatler, Harper’s Bazaar, Mindvalley, and Cosme Japan.
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