Published 3 years ago
Sure, youâre not targeted by the likes of Oceanâs Eleven for your BigPay money, but scammers and fraudsters are becoming increasingly cunning and can be convincing at times.
Because your financial security is important to us, we dedicate a lot of time and effort in detecting and preventing fraud and scams from happening to your BigPay money.
Thatâs why itâs important for everyone â from you to all of us at BigPay â to stay vigilant about safety.
So hereâs the number one rule to keep your money safe:
â Never, ever give anyone your: â
One-Time-Password (OTP)
Date of birth or any other personal information
Especially if they claim to be from BigPay and are giving you deals, cashbacks, prizes, lucky draws etc. In fact, weâve dedicated an article just for spotting scams.
We will also never call you on WhatsApp. If someone contacts you while pretending to be from BigPay and they ask you for one of the above, itâs 100% a SCAM.
If you receive any requests for the above, do not entertain it. Scammers and fraudsters will often use reasons and language such as âyouâve won a cashback, receive it now by replying with your OTPâ, âclaim a prize when you submit your OTPâ or âsecurity issue with your BigPay account, please provide your OTPâ.
Take a screenshot of the number and report it to one of our agents via our in-app live chat: go to Settings > Support > Chat with us.
From our end, we are taking measures to step-up our security measures, and weâll keep you on the loop for any updates on this.
As always, stay safe with Team BigPay!
Written by
A seasoned, full-stack marketer with 7 years of experience in the beautiful world of digital marketing who has a love for writing.
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