Send Money Abroad and Collect It in CASH!

We're sorry to say that this BigPay feature is temporarily unavailable for BigPay Malaysia users until further notice. BigPay Singapore users may enjoy this feature as usual.


Hey BigPay fam,

We have great news for you! Cash pickup is now available with BigPay.

That means when you send money to the Philippines and Indonesia, your recipient can collect the money in cash from a physical location of their choice.

It's super handy for those who do not have a bank account!

You’ll love this if…

• You’re a Malaysian employer sending money on behalf of a foreign worker

• You’re a foreign worker sending money back home to your family

• You’re a Malaysian employer sending money on behalf of your live-in helper

Here’s how it works:

Step 1 — Select International Transfer on your BigPay app

Step 2 — Enter the amount you’d like to transfer

Step 3 — Select the option with “Cash Pickup”

Step 4 — Enter the recipient’s details

Step 5 — Complete your transfer and share the details with the recipient! (Important — payout code, payout PIN)

How to collect the cash:

Philippines:

Send money to the Philippines within 15 minutes and collect it from any of our cash pickup partners:

• BDO

• M Lhuillier

• Cebuana Lhuillier

• LBC Express

• SM Counters

• Palawan Pawnshop

• BPI

• Metrobank

• RD Cash Padala

The recipient must present their payout code, payout PIN, and one valid ID, listed here:

• Passport (in case of foreign passport, must have English characters/translation and the holder must have a residence address in the Philippines)

• Driver's Licence issued by Land Transportation Office (LTO)

• Professional Regulations Commission (PRC) ID

• National Bureau of Investigation (NBI) Clearance

• Police Clearance with dry seal of PNP

• Philippine Postal ID

• Voter's ID

• Barangay Certification with dry seal from the Barangay where it was issued

• Government Service and Insurance System (GSIS) eCard

• New Social Security System (SSS) ID

• Senior Citizen ID

• Overseas Workers Welfare Administration (OWWA) ID

• Overseas Filipino Workers (OFW) ID

• Seaman's Book

• Alien Certificate of Registration (ACR)/Immigrant Certificate of Registration (ICR)

• Government Office and GOCC ID (e.g. Armed Forces of the Philipppines (AFP), Home Development Mutual Fund (MDFM)

• Integrated Bar of the Philippines (IBP) ID

• Certification from the National Council for the Welfare of Disabled Persons (NCWDP)

• Department of Social Welfare and Development (DSWD) Certification

• Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC.

• For students who are not yet of voting age, a valid photo bearin school ID duly signed by the principal or head of school together with a Registration Form for the current semester/school year may be acceptable.

Indonesia:

Send money to Indonesia within 5 minutes and collect it from our cash pickup partner:

• POS Indonesia / Wesel Pos

The recipient must present their payout code, payout PIN, and one valid ID, listed here:

• KTP (kartu tanda penduduk) / Indonesia ID card

• Passport

• SIM (surat izin mengemudi)/ Driving license

Super convenient right? Try it out for yourself and send money home. 🥰